Tel: 07759704793 | Email: info@clothesforthekids.co.uk

Welcome to our secure online shop of affordable & trendy nearly new & new children's clothing and shoes, aged 0-5 years.

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Terms & Conditions

Our Commitment to You

Clothes for the Kids is committed to:

‘providing high quality used clothing at fair, affordable prices’

We ensure that all our garments meet our customers highest expectations by individually hand-picking them ourselves. All garments are in excellent condition, free of any flaws, rips, stains or excessive wear.

Payment Details

Clothes for the Kids accepts full responsibilty for the secure processing of your transaction.

We do not receive or hold any payment data which is processed by our secure payment partner (Sagepay), merchant account partner (Elavon) and Paypal.

We do not hold or have access to any payment information such as credit card numbers and security codes.

Delivery

Clothes for the Kids is committed to despatching all orders within 1 working day of your order being received. Orders placed by 12.30pm (on a working day) will be despatched on the same day.

International deliveries will be made according to the courier’s standard procedures.

You will become the owner of the goods you have ordered when they have been delivered to you. Once your goods have been delivered they will be held at your own risk and we will not be liable for any loss or damage.

Overseas Shipping Costs

Overseas shipping costs are priced on destination and weight of the item/s, please contact us by email or by phone for postal charge quotations for delivery outside of the United Kingdom.

If you would like any additional information or assistance with your order, please contact us by email customerservices@clothesforthekids.co.uk or by phone 07759704793  between 08.30am and 4.00pm (Monday to Friday).

Order Cancellation Policy

You have the right to cancel your order for any reason from the time that your order is placed and up to 7 days after delivery.

In the event that your order has been despatched, you will be responsible for returning the goods to us within 14 days, at your own cost.

Returns

Clothes for the Kids is committed to working hard to ensure that you are delighted every time you shop with us.

If for any reason you are not satisfied with your purchase we will be happy to exchange or issue a refund.

Returns and exchanges should be received within 14 days from date of order for UK customers and within 21 days for international customers.

Clothes for the Kids has a no quibble returns policy so long as unsuitable goods are returned unworn, unwashed and unmarked.

We will exchange any item or give you a refund minus the initial postage costs, except where the item is found to be faulty where a full refund will be issued.

Clothes for the Kids cannot be responsible for your returned items until they reach us; we therefore advise that you request proof of postage.

Refunds and exchanges will be issued within 1 working day of your returned item/s being received.

Goods returned later than 21 days cannot be refunded.

Dispute Resolution

Our returns policy is in place to protect both you (the customer) and Clothes for the Kids (the company). If you do experience any problems with your order, please contact us as soon as possible by visiting the CONTACT US section below.

We reserve the right to make changes to the information contained within our internet site, or to the services described therein without notice.

Contact Us

If you would like to contact Clothes for the Kids with questions, feedback or comments you can do so, by:

Email: info@clothesforthekids.co.uk

Phone: 07759704793 (Monday – Friday 8.30am – 4.00pm)

Post:

Clothes for the Kids
52,Broadway,

Ketley

Telford

Shropshire.

TF15AS.